Customers must contact our store within 14 days of the original order date if an order arrives damaged or includes the wrong product(s). We will credit your account with a refund after our warehouse receives confirmation from Customer Service. If an error was made, if you are not happy with the order, or if you received a damaged product, please get in touch with us so we can make it right.

• All cannabis product sales are final in accordance with state law.

• Refunds are only available if an order is incorrect, incomplete, or damaged upon delivery/pickup.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

  Payment Policy

  Effective Date: [Insert Date]

  At Appalachian Dispensary, we want your shopping experience to be safe, simple, and transparent. Please review our payment policy before placing an order.

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  1. Accepted Payment Methods

  We currently accept:

  • Cash (exact change preferred; drivers do not carry change)

  • Debit cards (processed in accordance with state regulations)

  • Approved electronic payment platforms (when available)

  Credit card payments are not accepted due to federal banking restrictions.

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  2. Payment Timing

  • Pickup Orders: Payment is due in full when you arrive to pick up your order.

  • Delivery Orders: Payment is due in full at the time of delivery.

  • Orders will not be released until payment is successfully processed.

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  3. Minimum Order Requirements

  • Delivery orders require a minimum purchase of $75.

  • Orders below this threshold may not qualify for delivery service.

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  4. Pricing & Taxes

  • All prices are listed before state and local taxes.

  • Final totals, including taxes and delivery fees (if applicable), are shown at checkout.

  • Prices are subject to change without prior notice.

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  5. Failed or Declined Payments

  • If a payment method is declined, your order cannot be processed.

  • In the event of payment failure at delivery, the order may be canceled.

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  6. Refunds & Adjustments

  • By law, all cannabis sales are final.

  • Refunds or replacements are only available if your order is incorrect, incomplete, or damaged upon delivery/pickup.

  • Any issues must be reported within 24 hours.

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  7. Security & Privacy

  • All transactions are processed securely in compliance with state cannabis regulations.

  • We do not store your payment details beyond what is required to complete your order. For more information, see our Privacy Policy.                                                                                                                                                                                                                                                                                                                                                                                  

    Appalachian Dispensary Delivery Policy

    At Appalachian Dispensary, we’re committed to making your cannabis shopping experience safe, convenient, and reliable. Please review our delivery policy before placing your order.

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    1. Eligibility

    • Customers must be 21+ years of age or hold a valid medical cannabis card (where applicable).

    • A valid government-issued photo ID must be presented at the time of delivery.

    • Deliveries can only be made to residential addresses within our approved service areas. We cannot deliver to P.O. boxes, businesses, or federal property.

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    2. Delivery Areas

    • We currently deliver to select locations in Fairview NC

    • To confirm if we deliver to your address, please use our delivery checker at checkout or contact our team directly.

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    3. Ordering & Payment

    • Orders can be placed through AppalachianDispensary.com or by phone at 828-989-1145.

    • Orders must meet a minimum purchase amount of $75 for delivery.

    • Accepted payment methods: cash and debit.

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    4. Delivery Fees & Times

    • Standard delivery fee: $10 (waived on orders over $100).

    • Delivery windows: Monday-Saturday 10am - 6pm

    • Same-day delivery is available for orders placed before 4pm. Orders placed after this time will be delivered the next business day.

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    5. Receiving Your Delivery

    • The person who placed the order must be present to receive it.

    • Our driver will verify your photo ID and match it to the order details before handing over your purchase.

    • If no one is available at the delivery address, or ID cannot be verified, the order will be canceled and subject to a restocking fee of $[insert amount].

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    6. Safety & Compliance

    • For everyone’s safety, our drivers do not carry change and cannot enter your residence.

    • Deliveries are contactless whenever possible, but ID verification is required.

    • Appalachian Dispensary follows all state cannabis delivery regulations to ensure compliance.

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    7. Returns & Issues

    • Due to cannabis regulations, all sales are final.

    • If you receive the wrong product or your order is missing an item, please contact us within 24 hours so we can make it right.